Get the Best Partnership By Asking These Questions
Entrusting your label creation to a label manufacturing companies can be a nerve-wracking experience. How do you know if they’re a good fit for your business? Will they deliver on time? Can you expect a high-quality product? The great news is there are questions you can ask during the interview process to ensure a good fit. Utilizing the questions below will help you get a read on their capabilities and make the correct decision for your organization.
Key Considerations When Interviewing Label Manufacturing Companies
Experience
Your potential label manufacturer must have a wide range of experience. Without it, they may run into unforeseen issues that could affect your bottom line. Here are some questions you can ask to get a glimpse into the depth of the company’s experience:
- How many years of experience do you have in the label manufacturing space?
- Have you worked with companies in my industry before?
- What kind of challenges have you faced with similar projects, and how did you overcome them?
Quality Printing and Materials
Labels need to be of the highest quality to attract consumer attention and boost sales. That’s why it’s so important to ask the following questions and assess the quality of the company’s printing and materials.
- How do you address labels that need to stand up to abrasion, UV light, chemicals, or extreme weather?
- What does your printing process look like?
- What kinds of materials do you offer for your label products?
Customization and Design Capabilities
A reliable manufacturer should have the expertise to bring your vision to life and create labels that align with your brand identity. Ask these questions during the interview to determine if the company is the right fit for your business.
- What kind of customization and design capabilities do you offer?
- Can you work with my desired shape, size, and finish?
Production Capabilities and Capacity
The last thing you want is to run out of labels during peak production periods. Many label manufacturers can build programs that take seasonality into account and otherwise ensure proper delivery of your products. Here are some questions to help you gauge the business’s production capabilities and capacity:
- Do you have the capacity to handle my order size?
- Can you scale production up or down based on seasonality?
- What do your turnaround times look like?
- Do you offer any vendor-managed inventory programs? If so, can you describe the process?
Customer Service and Communication
It’s always best to work with a company that has a responsive and supportive team. If issues arise, you know they’ll be in your corner to help mitigate downtime or other costly problems. Ask these questions to get a feel for how the business will handle any curveballs that may come its way.
- What do your communication channels and responsiveness look like?
- How quickly can we expect a response to urgent inquiries or support tickets?
- Is there a designated account manager or point of contact for ongoing support?
It’s Never Been Easier to Find the Ideal Partnership
Using the questions above, you’ll quickly and easily discern what company is the best fit for your needs. You’ll be on your way to a successful partnership that will strengthen your bottom line.
If you’re currently looking for label manufacturing companies, start with DRG Technologies. With over 30 years of experience, we’re here to help create the optimal solution for your business. Our dedicated team can help you with everything from initial design to final shipment. We even offer vendor-managed inventory solutions to streamline operations and help you focus on growing your business.
Our breadth of capabilities, multiple press types, broad product portfolio, UL certification, and multiple printing techniques mean we’re able to replace two or more label suppliers from your roster — reducing complexity and costs while streamlining your orders. Reach out to our team to learn how we can help you.